About Us
Who is TeaAo?
TeaAo is a wellness-focused tea brand dedicated to providing high-quality, sustainably sourced teas that support holistic health and well-being. Founded in New York, we offer over 50 unique tea varieties sourced from the world's most renowned tea gardens.
What makes TeaAo different from other tea brands?
Our unique approach includes:
- Herbal wellness focus with functional tea blends
- Sustainable and ethical sourcing practices
- Global tea collections from premium tea-growing regions
- A commitment to promoting holistic health and wellness
- Over 50 unique tea varieties catering to different wellness needs
What is TeaAo's mission?
Our mission is to provide wellness through every sip by:
- Offering high-quality, wellness-focused teas
- Supporting physical and mental well-being
- Connecting tea lovers to global wellness practices
- Promoting sustainable and ethical tea production
Our Teas
What types of teas do you offer?
TeaAo offers a diverse range of tea categories:
- Green Tea
- Black Tea
- Oolong Tea
- White Tea
- Herbal Tea
- Ayurvedic Blends
- Flavored Teas
- Chai
- Iced Tea
- Blended Wellness Teas
Are your teas organic?
We prioritize sustainable and organic sourcing. While not all teas are certified organic, we work closely with tea estates that follow organic and sustainable farming practices. Each tea's sourcing details are available on its product page.
Where are your teas sourced from?
Our teas are sourced from renowned tea-growing regions, including:
- Darjeeling, India
- Assam, India
- Chinese tea forests
- Himalayan regions of Nepal
- Other select global tea estates
Do you offer caffeine-free options?
Yes! We have a wide range of herbal and caffeine-free teas, including:
- Herbal infusions
- Rooibos blends
- Fruit tisanes
- Wellness-focused herbal teas
Order & Shipping
What are your shipping options?
- Free shipping on orders over $100 within the US
- International shipping available
- Standard and expedited shipping options
- Shipping rates calculated at checkout
How long does shipping take?
- Domestic (US): 3-5 business days
- International: 7-14 business days
- Exact delivery times depend on destination and shipping method
Do you ship internationally?
Yes! We offer international shipping to most countries. Shipping costs and delivery times vary by location.
What is your return policy?
- 30-day return window for unused, unopened products
- Full refund or exchange
- Customer responsible for return shipping
- Detailed return instructions included with each order
Can I track my order?
Absolutely! After shipping, you'll receive:
- Tracking number via email
- Ability to track order status on our website
- Customer support available for order inquiries
What payment methods do you accept?
We accept:
- Major credit cards (Visa, MasterCard, American Express)
- PayPal
- Apple Pay
- Google Pay
Do you offer gift options?
Yes! We provide:
- Gift packaging
- Digital and physical gift cards
- Option to add personalized message
- Direct shipping to gift recipient
Still Have Questions?
If you can't find the answer you're looking for, we're here to help! Live Chat with us on our website or write to us at info@teaao.com